Thank you for shopping with BellaCrafta. We are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how we process, ship, and deliver your orders from:

Website: https://bellacrafta.com/

1. Order Processing Time

  • Orders are processed after successful payment confirmation.
  • Orders are usually prepared and dispatched within 1–3 business days.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During high-demand periods, sales, or holidays, processing time may take longer.

2. Delivery Time

After your order has been dispatched, estimated delivery time is:

  • Within India: 3–7 business days
  • Remote locations: Delivery may take additional time depending on courier availability.

Delivery timelines are estimates and may vary due to:

  • Weather conditions
  • Courier delays
  • Public holidays
  • Incorrect shipping information
  • Other unexpected circumstances

3. Shipping Charges

  • Shipping charges are calculated during checkout based on your order and delivery location.
  • Free shipping offers may be available during promotional periods.

4. Order Tracking

Once your order has been shipped:

  • You will receive a shipping confirmation message/email.
  • Tracking details will be provided when available.
  • You can use the tracking information to check your order status.

Please allow some time for tracking updates after dispatch.

5. Shipping Address

Please ensure that your shipping address and contact details are correct before completing your order.

BellaCrafta is not responsible for delays or failed delivery caused by:

  • Incorrect address details
  • Missing apartment/house information
  • Incorrect phone number
  • Customer unavailability

6. Order Changes & Cancellation

If you need to change your delivery address or cancel your order, please contact us as soon as possible.

Once an order has been shipped, changes or cancellations may not be possible.

7. Delayed or Missing Orders

If your order has not arrived within the expected delivery period, please contact us with:

  • Order number
  • Customer name
  • Registered email/phone number

We will check the shipment status and assist you.

8. Damaged Packages

If your package arrives damaged:

  • Please contact us within 24–48 hours of delivery.
  • Share your order details and supporting images/videos if required.

We will review the issue and provide appropriate assistance.

9. Incorrect or Missing Items

If you receive an incorrect or missing product, contact us immediately.

Please provide:

  • Order details
  • Photos/videos of the received package and product

10. International Shipping

Currently, shipping availability depends on the locations supported during checkout.

Additional customs charges, taxes, or import fees may be the customer’s responsibility.

11. Contact Us

For any shipping-related questions, contact us:

Website: https://bellacrafta.com/
Email: support@bellacrafta.com